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troubleshooting-debug.page
<?xml version="1.0" encoding="utf-8"?> <page xmlns="http://projectmallard.org/1.0/" xmlns:its="http://www.w3.org/2005/11/its" type="guide" id="troubleshooting-debug" xml:lang="totem-en-GB"> <info> <link type="guide" xref="index#troubleshooting"/> <revision pkgversion="3.30" version="0.1" date="2019-01-11" status="draft"/> <desc>How to get debug information for a bug report.</desc> <credit type="author"> <name its:translate="no">Andre Klapper</name> <email its:translate="no">ak-47@gmx.net</email> </credit> <license> <p>Creative Commons Share Alike 3.0</p> </license> </info> <title>Track down other video problems</title> <p>If you have already followed <link xref="supported-formats"/> and <link xref="troubleshooting-DVD"/> and a video still cannot be played, open a terminal window and enter the command <cmd>totem --help-gst</cmd>. This will show a list of available options you can use to get debug output. Often the problem is in an underlying plugin, for example in <sys>GStreamer</sys> and not in <app>Videos</app> itself.</p> <note style="info"><p>Software bugs in <sys>GStreamer</sys> can be reported in the <link href="https://gitlab.freedesktop.org/gstreamer"><sys>GStreamer</sys> issue tracker</link>.</p></note> </page>